The Competition

What You Should Know About Private Suppliers

• Costs vary depending on the supplier
• Many merchants discover hidden costs after signing the contract
• Terminals are sold or leased to the merchant at apparently low rates but without disclosing all setup and transaction fees
• User surcharging is required
• Reliability varies depending on supplier
• Merchant and customer support is limited or non-existent
• Monthly reporting and service levels vary depending on supplier
• Security and fraud are major concerns since many suppliers are not certified by Interac
• Many suppliers are transient and do not stay in business long enough to support their customers